Cabin Crew Instructor Training

About

After a couple of years as Cabin crew you may wish to diversify your airline career, one option is to become a cabin crew Instructor. You may still be able to fly part time but deliver ground school courses and perform check flights too. 

You will instruct subjects such as safety and emergency procedures and aviation first aid as well as in-flight service and grooming standards. Courses can be ab-initio (new starters) or recurrent (yearly crew training).

Learning Outcome

The trainee will be able to:

  • Educate, guide, supervise and check the adherence to operational philosophy and the execution of policies, standards, procedures and practices as specified in the Operations Manuals.

  • Prove diligence and competence needed by the candidate to perform the assigned function.

  • Analyse and monitor the candidates performance progress and adapt techniques of instruction according to the trainees needs, standards of performance and ensures a consistent knowledge transfer, and;

  • Apply feedback, reporting and administrative processes in compliance with the Operations Manuals.

  • Evaluate and objectively assess a candidates performance.

  • Recommend a candidate for an In-Flight check if applicable. To formulate factual statements in case of insufficient progress.

  • Fail a candidate during a check if the required standard of performance is not achieved or maintained.

  • Propose corrective actions and support the feedback system to ensure the achievement of standard of performance and enhancement of the training and checking program individual and collectively.

Duration 3 Days

The CCI course enables the participants to conduct familiarisation flights and in-flight line checks referring to EASA regulations and requirements.

 

  • Learning Styles - introduction

  • How people learn

  • Defining objectives

  • Preparation for your flight

  • Introductions - first impressions

  • Question types one and two way presentations

  • Handling difficult trainee

  • Review of operator requirements and legal requirements / Company’s expectations

  • Cooperation with the crew

  • Human Factors and crew resources management

  • Individual strengths/ development areas

  • Leadership-Teambuilding

  • Communication-purpose, outcome, structure

  • Feedback, giving and receiving

  • Pre-flight briefing structure, preparation - delivery and feedback

  • Performance Management

  • Appraisal forms/system-structure of the performance management interview

  • Performance management practice and feedback

  • Paperwork-forms, documents

  • Decision making-problem solving 

  • Individual performance appraisal

  • Flight time and duty time regulation/rest requirements

  • SOP and Emergency procedures review

  • Safety practical training including emergency scenario including communication 

  • Cabin preparation giving tools such as cabin emergency check list